Contact HAVN Labs

Need help?

Questions about your order, warranty, or HAVN Node? Send a message and the HAVN Labs support team will get back to you.

Support for you and your pet.

For the fastest help, include your order number, your pet’s details, and a clear description of what is happening.

Helpful for support

Order number, pet type, issue details, and a photo/video link if this is a warranty or product support enquiry.

Tip

If your pet is having trouble using HAVN Node, send a short video link showing what happens. It helps assess the issue faster.

For warranty claims, please include your order number and a photo/video link if available.